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The app for people who train and for those who coach athletes. You log workouts, keep the LogBook, organise your week in the Planner, connect with the community and, if you want, work with a professional.

Yes. The Free plan is free forever and does not ask for a card. PLUS and PRO are optional and come with a 14-day free trial.

Of course. Logging, the LogBook and the Planner work if you train alone, and with PLUS you also get Arky. If one day you want a professional, you find one in the app.

It is coming to the App Store and Google Play, for iPhone and Android. When it is ready you download it from the Get the app page.

You need an iPhone with iOS 15.1 or later, or an Android phone running Android 8 or later.

No. ARKEON is used from the app: that is where you sign up, sign in and buy. This website is for getting to know it.

At least 16. Under 16 it is not possible to create an account. At 16 and 17, leaderboards start off.

The app is in Italian, English, Spanish, French, German and Portuguese; the website is also in Dutch. You can see whether it is available in your country on the store.

Free includes workout logging, the LogBook, the Planner, the social side and collaborations with professionals, with no limit on history. PLUS adds Arky, ready-made templates, multi-day plans, recipes in the diary, CSV and PDF export of the LogBook, custom foods and unlimited groups. PRO includes everything in PLUS and opens the professional area.

Free costs nothing. PLUS costs €8.99 a month or €89.90 a year. PRO depends on how many athletes you coach: PRO 5 costs €34.90 every three months, PRO 20 €34.90 a month, PRO 50 €69.90 a month, PRO 100 €119.90 a month. For PLUS and for PRO 20, 50 and 100 the yearly plan costs the same as ten months.

Only in the ARKEON app for iPhone or Android, with your Apple (App Store) or Google (Google Play) account: the store collects the payment. They are not sold on the website, and there are no activation codes.

Yes, all of them. The store shows you the final price for your country before you confirm. The receipt comes from the store: ARKEON does not issue invoices.

PLUS and every PRO tier come with a 14-day free trial. To start it you need a payment method, such as a card, in your Apple or Google account. At the end of the 14 days the subscription starts and is charged automatically, unless you cancel it in the store settings at least 24 hours before the trial ends: if you cancel before then, you pay nothing. The trial can be used only once per store account, across all ARKEON plans: if you have already used it with PLUS, you pay from the start when you switch to PRO.

Each month, 150 with PLUS; with PRO, 300 in the 5- and 20-athlete tiers, 600 in the 50-athlete tier and 900 in the 100-athlete tier. Each function uses a different number: a question 3, an assessment 2, an AI Chef recipe 2, a training plan 10. Unused requests do not carry over to the next month. During the trial you get 20 in total, and the plan’s requests start with the first payment. Beyond the allowance there is no pay-per-use, and requests cannot be bought separately. Arky is not included in the Free plan.

No. For up to 5 athletes there is PRO 5: the same figure, €34.90, but every three months - €11.63 a month - with 300 Arky requests per month and everything else in Pro. If you need more places, you move to PRO 20.

The maximum number of athletes you follow at the same time in an ongoing collaboration: 5, 20, 50 or 100. Paused or ended collaborations do not count. Once you reach the limit, a new collaboration cannot start, and a paused one cannot resume, until you free up a place or move to a higher tier.

Yes. Moving up takes effect immediately; moving down usually applies from the next renewal, under the store’s rules.

Cancel whenever you want in the store settings, App Store or Google Play: the plan stays active until the end of the period you have already paid for. Refunds and withdrawal are handled by the store, Apple or Google, under its rules and the law.

Nothing. The data stays yours and readable on the Free plan. You lose the paid features, not the history.

Yes. The plan is tied to your ARKEON account: sign in and it is there, even if you switch from iPhone to Android. You always manage and cancel it from the store where you bought it.

Running and trail, cycling, mountain biking and e-bikes, swimming, walking and hiking, triathlon and duathlon, gym.

Most likely yes. You can connect some services directly (the list is in Settings › Devices), read workouts from the health app on your phone, or upload a GPX, TCX or FIT file. Connections are free on every plan.

Yes, with files: GPX, TCX, FIT or a .zip containing a FIT. You upload them with the + button and «Upload workout». There is no CSV import and gym workouts cannot be imported.

No. A workout comes from the app’s recorder, from a file or from a connected service, so the numbers are real. You log gym sessions in the app.

Yes, for recording. The workout is saved on your phone and the post goes out by itself when you are back online. Chat, Arky and the feed need a connection.

Yes: sign in with the same account and everything is there. Only the connection with the health app is set up phone by phone.

By default it stays private and the app asks whether you want to publish it. In Settings › Synced workouts you can have it published automatically or always kept private. If you disconnect the service, the workouts that have already arrived stay, unless you choose to delete them.

ARKEON’s artificial intelligence. It prepares training plans, assesses your data and answers questions; from the chef’s hat next to a meal it writes a recipe. It is included in PLUS and PRO, not in Free.

No. A personalised diet is for doctors, registered nutritionists and dietitians. Arky gives general guidance and writes recipes as cooking ideas, without using your weight or your needs. For a diet it points you to the app’s verified nutritionists.

What you ask goes to Anthropic, the company that powers Arky. Your data goes only if you say «Yes, use my data» in the chat or turn on the switch in Settings › Arky. By contract, Anthropic does not use it to train its models.

Yes. If a professional coaches your workouts, the app warns you before an Arky plan takes the place of theirs in the Planner, and you can keep it in the chat only.

From the professionals’ search and map, by sport, specialisation, city, language and price. From their profile you tap «Contact professional» and write to them in chat; the collaboration request is sent by them.

No. Everything starts off: you choose what to share, item by item, including your earlier history. You can change your mind whenever you want.

Only the data from the period you worked together, read-only. You can take almost all of it away from them: what stays is the shared diary, the check videos and their private notes.

Yes, even in the same field. Each one sees only what you open to them.

Not ARKEON: the Free plan is enough. You agree the fee with the professional and the money stays outside the app.

PRO: you choose the tier in the app and accept the Professional Terms. From that moment you appear in search and on the map.

Athlete files, a workout and nutrition builder with your own templates, plans that arrive in their Planner, check-ins, appointments, private notes, chat, automations and a payment log.

You look the athlete up by username and send them the request. They accept and choose what to share. They only need the app, free.

Really. Our revenue is the subscription. Money between you and your athletes stays outside ARKEON: you can note who has paid and you get the reminders, but nothing is sent to the athlete.

No. Athletes use ARKEON free, forever. PLUS is optional and is for those who want Arky and the other extra features.

Yes. The builder saves your own templates, reusable and editable: a block, a day, a week or a whole programme.

The athlete can work with several professionals at once and decides what to show each one: each with their own PRO, all on the same history instead of three different chats.

Every PRO professional appears on the map and in search. For regulated professions (registered nutritionist, dietitian, doctor, physiotherapist, psychologist) the profession appears publicly only after the team has checked the registration in the professional register by hand, with the documents you upload: verification is free. Other roles, such as coaches, strength and conditioning coaches and personal trainers, appear without verification.

For the private notes, payments, contacts and appointments you enter, you are the data controller and ARKEON is your data processor: the Article 28 agreement inside the Professional Terms says so. ARKEON is not your tax record-keeping system.

The professional area closes until you reactivate the plan. Your data stays.

Write to us and we will figure out together how to coach them with ARKEON.

You choose for each post: Everyone (registered users), Followers or Private. The choice starts at Everyone, so check it at the end of an activity. You can also make your account private and block whoever you want.

No. At the end of an activity choose «Private» and it stays yours alone. Followers, groups and messages are there if you want them, but you do not have to use them.

Yes. In Settings › Privacy controls you turn on the zone around the start and finish: 200, 500 or 1000 metres. Others do not see it, even on activities already saved.

In posts they start hidden. When you publish for the first time, the app asks whether to show them.

Only with activities that have a public post, and never if your account is private. If you do not want to appear, turn off «Appear in leaderboards» in Settings › Privacy controls.

The database and files are in Ireland, in the European Union. Some providers, such as Anthropic for Arky, are in the United States: the list and the safeguards are in the privacy policy.

No, not to anyone. What we process and why is written in the privacy policy.

Workouts, measurements and recovery are health data: without your consent we cannot process them. If you withdraw it, the app stops until you give it again or delete your account.

In Settings › Account › Download a copy, free of charge: a .zip with your data in JSON and your tracks in GPX. Photos and other files are not included.

In Settings › Account › Delete account. Deletion starts right away and cannot be undone; a few copies stay for a limited time, as the privacy policy explains. Deleting your account does not cancel your subscription: you cancel that from the store.

Write to privacy@arkeonsport.com: we reply within one month. You can also contact the Garante per la protezione dei dati personali, the Italian Data Protection Authority.

From the app, in Settings › Support, or at info@arkeonsport.com. We reply within two working days.

From the ··· menu on the post, comment or profile choose «Report» or «Block». For the most serious cases write to abuse@arkeonsport.com.

No. It does not diagnose, treat or replace your doctor: numbers and scores are estimates.

Yes, professionals and athletes, in Italy and across Europe, sport by sport. Write to us with “Ambassador” in the subject and two lines about you.